Case study·Gaming-cafe management OS

ArcadeOS — the OS for Indian gaming cafes.

Session tracking, QR check-ins, F&B billing, tournament hosting. Multi-location ready. Built to replace the paper-and-Excel stack most Indian gaming cafes still run on.

Live · multi-location
ArcadeOS product UI screenshot
70%
billing time saved
Vs paper-based session tracking
10s
per session check-in
QR-based, no friction
Multi-loc
ready from day 1
Single dashboard
The problem

What we set out to solve.

Indian gaming cafes run on paper logbooks, manual rate cards, and personal-phone WhatsApp groups. Sessions are mis-billed, F&B orders get forgotten, tournament reg slips through the cracks. Off-the-shelf POS doesn't understand the per-minute-per-rig pricing model.

The build

What we actually shipped.

01 of 05

Session engine

Per-rig, per-minute billing with rate tiers (peak/off-peak), multi-game packages, tournament discounts, and member loyalty. Auto-stops when the user logs out.

02 of 05

QR check-ins

Customer scans QR at the rig. Identity + payment method auto-pulled. Session starts. No paper, no waiting at the desk.

03 of 05

F&B billing fused in

F&B orders attach to the active session. One bill at session end. No more 'did you have the burger?' confusion.

04 of 05

Tournament hosting

Bracket generator, registration, payouts, on-stream overlays. Built for esports nights and weekend tournaments.

05 of 05

Owner dashboard

Daily revenue, top customers, rig utilization, food sales — on WhatsApp every morning. Multi-location aggregation.

The stack

Built on the same Indian-stack-native pieces we ship every day.

Next.js 15PostgresRazorpayWhatsApp Business APITally integrationCustom QR auth
The outcome

How it's playing out.

ArcadeOS is the in-house product that became the playbook for vertical SaaS. Operating across Pune cafes. Several multi-location chains in scoping. Margin trackers proved out 5–8% revenue lift just from billing accuracy.

Before ArcadeOS we lost 10–15% of revenue to billing slip-ups. Now it's <1%, and the WhatsApp summary tells me exactly which rigs to keep running on Sunday nights.
Reference customer — Pune gaming cafe owner

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