ई-कॉमर्स·D2C & E-commerce

Cart recovery on voice + WhatsApp, wired into Shopify.

Recover 12–18% of abandoned carts with a voice agent that calls in Hindi or English within 90 seconds of abandon. WhatsApp + email cascade for the rest. ROAS-attributed.

₹35K–₹75K / mo·Live in 10 days·+ ₹60K one-time setup
Example D2C & E-commerce product UI built by NVSX Labs

Example product UI · the kind of dashboard we'd build for your d2c & e-commerce business

12–18%
cart recovery (industry benchmark)
The pain

Three places d2c & e-commerce bleed money.

72% cart abandonment rate, 85% mobile

Indian D2C average is 72.4% abandonment. 85% of that is mobile. Email recovery converts at 3–5%. SMS is spam. WhatsApp is slow. Voice — within 90s — converts at 10–18%.

₹30L–₹3Cr / year unrecovered for ₹50L/mo brand

RTO + dead leads + ad costs rising

RTO at 20–30% on COD orders. Dead leads from Meta sitting in your CRM. Ad costs up 40% YoY. The revenue is in recovery, not acquisition.

Margin compression every quarter

Foreign tools don't speak Hinglish

Klaviyo doesn't know your customer code-switches mid-sentence. Western voice agents stumble on 'haan ji'. ManyChat doesn't talk to Razorpay.

Bot replies feel fake → trust burns
Products we'd build for you

Four ways to stop the bleed — outcome-priced.

Each one ships in 10 days. Every product comes with a written, measurable guarantee. Pick one or stack them — the playbook adapts.

AI Bot01 of 04

Recover 12–18% of abandoned carts — voice within 90 seconds.

Cart Recovery Voice Engine

Shopify webhook triggers a Hindi or English voice call within 90 seconds of cart abandon. If voice fails, automatic WhatsApp + email cascade. ROAS-attributed per script variant.

  • Sub-90s call trigger from cart abandon
  • Hindi/English code-switching mid-call
  • WhatsApp + email follow-up if voice fails
  • Per-script ROAS dashboard with A/B variants
Starts at
₹35K / mo + ₹6–₹12 / min usage
Guaranteed
Tool02 of 04

5× the open rate of email — at fractional cost.

WhatsApp Marketing OS

WhatsApp Business broadcast tool wired to your Shopify customer list. Segment by purchase behaviour, broadcast in their language, attribute revenue per blast.

  • Customer segmentation by spend / category / dormancy
  • Hindi/Marathi/English template library
  • Broadcast scheduling + DLT compliance
  • Revenue attribution per campaign
Bundled into the playbook · price scales with scope
AI Bot03 of 04

70% ticket deflection — your team only handles real escalations.

AI Support Bot

RAG-powered support bot deployed on your Shopify store + WhatsApp. Answers order-status, return-policy, sizing, and product questions. Handoff to humans on signal.

  • Trained on your product catalog + policies
  • Hindi/English code-switching
  • Order-status lookup wired to Shopify API
  • Auto-escalates angry-tone messages to humans
Bundled into the playbook · price scales with scope
Dashboard04 of 04

See exactly which script is recovering which segment.

Cart-to-Cash Dashboard

A single dashboard showing today's abandoned carts, recovery attempts in flight, recovered revenue per script variant, and ROAS attribution across voice + WhatsApp + email.

  • Live abandoned-cart feed with status pills
  • Recovery rate per script variant (A/B)
  • Per-channel ROAS (voice / WhatsApp / email)
  • Daily owner summary on WhatsApp
Bundled into the playbook · price scales with scope
Services that power this

Built from our service catalog.

Every industry playbook is composed from our core service offerings. Click through to see the offer stack for any of them.

FAQ

D2C-specific questions.

The objections this vertical actually surfaces on the audit call.

45 minutes with Niranjan, a written playbook for your d2c business.