WhatsApp build-quote bot, RMA tracker, walk-in capture.
We run NVSX Computers — the parent gaming-PC retail — so we built this stack for ourselves first. Now offered to other Indian electronics retailers and custom-build shops.
Example product UI · the kind of dashboard we'd build for your computer electronics business
Three places computer electronics bleed money.
After-hours quote requests vanish into WhatsApp
Buyers ask for custom PC builds on Sunday evenings. Your team isn't there to spec-check, price, and quote. By Monday they've bought from Vedant or Prime ABGB.
RMA conversations live in random chat threads
Customer messages about a broken SSD. Sales picks it up, escalates to service, who escalates back to vendor. Nobody owns the thread. Customer chases for weeks.
40 SKU build configs hand-priced in Excel
Component prices shift daily. Vendor margins vary. Custom builds get quoted off a spreadsheet that's 2 weeks stale. Margin leaks everywhere.
Four ways to stop the bleed — outcome-priced.
Each one ships in 14 days. Every product comes with a written, measurable guarantee. Pick one or stack them — the playbook adapts.
Custom PC quotes — sent on WhatsApp, margin-protected.
Buyer messages 'gaming PC under 2 lakh'. Bot configures a compatible build with live vendor prices, checks PSU/RAM compatibility, applies your margin rules, sends a WhatsApp quote in 90 seconds.
- Component compatibility checker (PSU / RAM / socket)
- Live vendor price ingestion (daily refresh)
- Margin rules applied per category
- WhatsApp quote with itemised PDF
One WhatsApp thread per defective item. End-to-end.
Customer reports a faulty SSD. Bot opens RMA ticket, captures invoice + serial, routes to service team, follows up with vendor, sends status updates to the customer. No more lost threads.
- Auto-ticket on WhatsApp with serial + invoice capture
- Service + vendor handoff with status updates
- SLA tracking per RMA stage
- Customer satisfaction survey on resolution
Never quote off a 2-week-stale spreadsheet again.
Daily refresh of vendor catalog prices (Vedant, Prime ABGB, others), inventory levels per SKU, and supplier MOQ rules. Every quote uses today's numbers — your margin holds.
- Daily vendor catalog scrape / API pull
- Multi-store inventory sync
- MOQ + lead-time rules per supplier
- Margin-deviation alerts to owner WhatsApp
Every walk-in becomes a follow-up — not a forgotten name.
Tablet check-in at the storefront — phone, build interest, budget. Auto-creates a CRM entry, sends a WhatsApp follow-up 2 days later with a tailored quote if they didn't convert in-store.
- Tablet check-in form (3 fields, 30 seconds)
- Auto-CRM entry with source tag 'walk-in'
- 48h WhatsApp follow-up with tailored quote
- Conversion rate per staff member dashboard
Built from our service catalog.
Every industry playbook is composed from our core service offerings. Click through to see the offer stack for any of them.
Reference: deployed at NVSX Computers (Baner, Pune) since 2024 — ask Niranjan to walk you through the actual setup on the audit call.
Computer-specific questions.
The objections this vertical actually surfaces on the audit call.